Headcount Guidance

**NEW** Overview of Changes from April 2024 – added 04/03/2024

Provider Portal Headcount Guidance – revised 18/03/2024

Provider Portal Headcount Quick Guide – revised 18/03/2024

Provider Portal Headcount FAQs – revised 18/03/2024

How To Read A Headcount Task – revised 18/03/2024

Who To Include On A Headcount Task – added 30/01/2024

Overclaim & Minus Balance Information – revised 17/05/2024

Provider Portal Disability Access Fund (DAF) Claim Guidance

Advance Request Form – currently unavailable

Provider Portal – reminder for users

Registered portal users:

  • must not share their login details. To do so is classed as a data breach.
  • Absence– if your registered portal user has left your provision or will be absent during the task period, you must let us know as soon as possible. Please email: [email protected]. Failure to let us know will affect our ability to process your claim.
  • A £100 administration charge will be applied where a data breach is identified (effective from 01 April 2021).