Contact us & secure email

Quality and Access Adviser/worker.
Many of you will have the individual Suffolk County Council contact details for your adviser/ worker. There will be times when they are not available as they are either on leave or they work part time. If this is the case, you will receive an out of office message detailing their working days or their return to work date.

If you require a response before then, please email childcare.planning@suffolk.gov.uk where your message will be picked up by a member of the Early Years and Childcare Service. Alternatively, you can call 0345 60 800 33 to leave a voicemail message and we will return your call

Specific enquiries
When you email, please use the group mailbox where it is relevant to your specific request.
General queries childcare.planning@suffolk.gov.uk
Funding & portal  provider.portal@suffolk.gov.uk
High Needs Funding & Inclusion EYCSEN@suffolk.gov.uk
Early Years Workforce development EYC.WFD@suffolk.gov.uk
Brokerage/Childcare Support Fund  BrokerageInbox@suffolk.gov.uk

Queries relating to an individual child or any other advice for your setting should be made via the IAA referral form which can be found under the heading Complete the IAA referral (online form) on this page Referrals – Suffolk Learning