If your registered user has left your provision or will be absent during the task period, you can change the registered user by completing a new proforma and submitting it to the Provider Portal inbox below.

We would recommend that the registered user is not changed frequently.

• Thoroughly read, understand, and sign the Agreement of Use before you return it.
• This form must be completed before you can use the Provider Portal.
• The person who completes and signs the Agreement of Use must be legally authorised to do so: i.e. Owner, Director, Chairperson, or Manager (the registered Provider Portal user can be a different individual to that who signs the Agreement of Use form).

• The proforma must be completed and sent in by the person who will submit your funding claims.
• Only one person at your provision can be the registered Provider Portal user.
• The email address associated with the account must be a unique personal email address, used for work/professional correspondence and accessed only by the registered Provider Portal user e.g. [email protected]
• Shared email accounts are NOT acceptable. By this we mean:
  • Email accounts used by other family members.
  • Generic email account names (e.g. [email protected]).
  • Email accounts used by more than one member of staff.

*Data Breaches

Unauthorised personnel accessing the Provider Portal is classed as a Data Breach. If your provision commits a Data Breach, your Provider Portal account will be locked. You will be required to carry out an internal investigation and provide us with a report.

Your provision will also be subject to a £100 administration charge to cover the additional work incurred to SCC to resolve a Data Breach.