Communication & Interaction (C&I) Service

The Communication and Interaction (C&I) Service is part of the Specialist Education Service, and incorporates the Speech, Language & Communication Needs (SLCN) Outreach Service.

What we do

Children and young people with additional communication and interaction needs may struggle to access or engage with learning. We work with schools to help them better understand the needs of pupils with additional C&I needs and how they can be best supported. 

The C&I needs of individual pupils may present in a variety of ways, including:

  • Difficulties with social communication and making or maintaining friendships
  • Understanding and regulating emotions
  • Difficulties around inflexible or ‘black and white’ thinking
  • Difficulties communicating effectively with others.

We help schools, parents/carers and pupils (where appropriate) to develop support plans to help pupils attend, access and engage in school fully and safely. As part of this, we complete observations, model strategies to school staff and offer advice and guidance, and may work directly with pupils as appropriate.