Who we are

The Suffolk School Attendance Service is comprised of a knowledgeable and well-trained team providing support to schools and academies, addressing attendance issues strategically and through individual casework. It supports pupils to attend regularly and achieve their full potential. By promoting good attendance, the service makes an important contribution to school improvement, the raising of pupil achievement and social inclusion, which in turn helps to increase young peoples’ chances of a successful transition into adulthood.

All Suffolk schools have access to an allocated Education Welfare Officer (EWO) who are available to offer advice and guidance on all areas of school attendance. They will conduct termly support visits and follow statutory interventions where required.

The name and contact details of your allocated EWO can be found within this EWO School List 2025-26.